• EyeCreate

• Upper Eyelids

• Frown lines

• Crow’s feet

• Mole removal (with GP letter)

• Skintag removal

There is a small risk of infection, as with any procedure performed. Post-inflammatory hyperpigmentation or hypopigmentation can occur if post-care is not adhered too, as well as scarring.

Careful patient selection is always performed to ensure best results and most importantly, your safety. If you are pregnant/breastfeeding, have a pacemaker, have a darker complexion, an active skin disease, or are on certain medications (Roaccutane), you unfortunately cannot have the procedure due to the potential complications. If you have a history of keloid/hypertrophic scarring and hyperpigmentation, you should also avoid this procedure.

Results are instant, though there is some swelling involved that can last up to 2-3 days. Your treatment area will have scabs or carbon dots that will naturally exfoliate off over the next 7 days. Your results will continue to improve over the next few months from an increase in collagen production to the treatment area, and more sessions can be performed if needed. As with all cosmetic procedures, results are not permanent as the aging process still continues. Individual results vary, however, results generally last 1-2 years, where yearly maintenance treatments are recommended to maintain results as much as possible.

BEFORE your treatment:

• Avoid prolonged sun exposure, ESPECIALLY a sunburn at least 2 weeks before the procedure (this can increase your chances of hyperpigmentation)

• Do not work out 48hrs prior to the procedure or be in high heat situations (cooking with steam or fire, hot yoga, etc) as the heat may cause further inflammation from the treatment, which can lead to hyperpigmentation

• Do not drink alcohol 24 hours before or after the procedure

• Eyelash extensions should be removed before the procedure

• Please come to your appointment without make-up, especially eye make-up

• If feeling unwell or have inflamed skin, please postpone treatment until these are properly treated

• Any skin treatments, laser treatments, chemical peels, or injectables should be avoided 4 weeks before AND after the procedure

• The use of Vitamin A, Vitamin C, Vitamin E, kojic acid, AHAs/BHAs, niacinamide, or other tyrosinase inhibitors for at least 2 weeks before the procedure can reduce your chances of hyperpigmentation (please consult with your dermatologist or skincare practitioner)

• STOP THE USE of the ingredients or any other actives mentioned in the above dot point AT LEAST 1 week before the procedure. Using these too close within your treatment can increase skin sensitivity and inflammation, leading to a higher chance of complications. Please advise your skincare regime before treatment

AFTER your treatment:

To reduce any risks and complications, following post-care instructions are extremely important. Once the dots have fallen off, your skin may appear thin and pink underneath for a few weeks. This is brand new skin and needs to be looked after carefully to reduce complications such as hyperpigmentation. However, make-up can be gently applied to conceal these marks, keeping in mind that the skin still needs to be gently cared for.

Other factors that you can expect:

• A slight burning sensation lasting approximately 1-2 hours, however, individuals vary as it may last longer (this is normal)

• Skin can feel ‘tight’ and itchy as scabs are falling off

• Swelling is expected, especially after treating the eyes, and can last up to 3 days

• Swelling is more common in individuals with sensitive skins

• Treating the eyes can result in watery eyes, which can be expected after plasma and is part of your body’s natural healing response

Depending on your skin type and heritage, you may experience short-term post-inflammatory pigmentation (PIHP). Fitz 4 (eg: south east Asians) may experience mild hyperpigmentation even if aftercare is carried out carefully. This is because of the higher melanin content in their skin compared to Fitz 1-3, and when their skin heals, more melanin is rushed to the treatment area to protect itself from the harmful UV rays, thus, higher chance of PIHP. However, note that the PIHP is not permanent (unless you continuously expose yourself to UV rays, heat, or any other factor that contributes to PIHP, or not following aftercare properly), and if cared for, it may only last a few months. Please refer to ‘What to do’ in terms of caring for your skin in these cases.

Post-care is extremely important in reducing the chances of adverse reactions after your plasma treatment. Ensure your hands are completely clean before handling treatment area.

Do NOT:

• Pick or peel the carbon dots off. They MUST fall off naturally. Picking these dots off will increase chances of infection, scarring, hyperpigmentation, or hypopigmentation

• Use alcohol to clean the area. Sterile water or saline water is sufficient

• Use sticky bandages or dressings during the healing phase

• Workout, swim, use a hot tub or sauna (avoid sweating and soaking scabs)

• Soak the area for the first 3-4 days. Sterile water or silver colloidal spray can be used to keep area clean

For the next 7-14 days, avoid:

• Increased sweating/practicing sports

• Swimming, hot sauna, hot bath, jacuzzi, steam room, cooking in high heat areas (deep frying, steam)

• Expose the treatment area to the sun as this increases chances of post-inflammatory hyperpigmentation

• Any laser/chemical peels/facial treatments to treatment area – advise LadyGrace first before receiving any other treatments to the area

• Any topicals/active skincare

• Avoid letting shampoo or hair products be in contact with the treated areas

• Drinking excessive alcohol (slows down wound healing)

• Touching the treated areas (except for when cleaning treated areas)

• Scratching the dots if you feel itchy

What to do:

• Wash your face (except for treatment area) gently without stretching or accidentally peeling the carbon dots off prematurely. After 3 days, you can cleanse the treatment area with gentle cleanser

• Keep treated areas completely dry for 3 days, and clean by dabbing the treatment area with either sterile water, saline, or vinegar solution (1 teaspoon plain white vinegar to 2 cups of water)

• Watch out for signs of infection (fever, redness, swelling, pus, tenderness, heat, odour, red streaks from treatment site), and contact your physician IMMEDIATELY if these start to appear

• Over-the-counter pain-relieving medications (eg: Panadol) can be taken to relieve discomfort

• Sleeping elevated with 2 pillows can reduce swelling

• Anti-histamines (over-the-counter) can be taken to relieve itching

• Cool packs can be used to relieve discomfort and reduce swelling (apply ice packs for at least 10min every hour, use a clean towel to wrap the ice pack – do not apply ice pack directly to skin)

• Once dots have fallen off, apply SPF 50+ everyday especially for the first 3 months after your sessions as your skin is more sensitive during this time. Sun exposure increases your chances of hyperpigmentation

• Use of cosmeceuticals can reduce your risk, as well as improve your PIHP and speed up healing process. Tyrosinase inhibitors reduce the melanin in your skin to give you brighter results. Using products containing Vitamin C (L-ascorbic acid), arbutin, kojic acid, niacinamide, magnesium ascorbyl phosphate, Vitamin E, Vitamin A, AHA/BHA, can help reduce your PIHP faster. Skin treatments such as superficial brightening peels, pigmentation laser, and other dermal therapies can also speed up the process. Please consult your dermatologist or skincare practitioner before using these, and also please note your allergies before using these ingredients as well.

• A $50-$100 consult fee/deposit is required for appointments depending on the service. This can be taken out of your treatment total where another $50-$100 consult fee/deposit is required for your next appointment, or it can be left on your file as a holding deposit for subsequent visits

• Your deposit has a 3 month expiry date from the date of transaction, with a maximum of 3 reschedules before being forfeited

• Reminder SMS and Emails are sent out 48hrs (72hrs for emails) prior to the appointment in case you need to reschedule

• There is a 24hr cancellation period

• If the appointment is cancelled/rescheduled within 24hrs of the appointment or if there is a no-show, the deposit is forfeited, or a $50-$100 cancellation fee will be charged to your card on file

• If you are late to the appointment and are unable to complete the treatment, 1 reschedule is allowed before deposit is forfeited (deposit is forfeited if not rescheduled within 3 months)