Question 1

What treatments can the voucher be used on?

Accepted Answer

Gift vouchers can be used on any full-priced treatment (not valid with any other sales and offers). The voucher must be used by one person in one visit.

Question 2

How long does the voucher last?

Accepted Answer

The voucher will expire after 1 year from date of purchase, and cannot be redeemed or replaced after expiry date.

Question 3

Other terms and conditions?

Accepted Answer

This voucher is non-refundable, non-transferable, and cannot be exchanged for cash. LadyGrace Aesthetics is not responsible for lost / stolen vouchers, and is not responsible for replacing a voucher that has been lost / stolen.

Question 4

Clinic Policy

Accepted Answer

• A $50-$100 consult fee/deposit is required for appointments depending on the service. This can be taken out of your treatment total where another $50-$100 consult fee/deposit is required for your next appointment, or it can be left on your file as a holding deposit for subsequent visits
• Your deposit has a 3 month expiry date from the date of transaction, with a maximum of 3 reschedules before being forfeited
 • Reminder SMS and Emails are sent out 48hrs (72hrs for emails) prior to the appointment in case you need to reschedule
• There is a 24hr cancellation period
• If the appointment is cancelled/rescheduled within 24hrs of the appointment or if there is a no-show, the deposit is forfeited, or a $50-$100 cancellation fee will be charged to your card on file
• If you are late to the appointment and are unable to complete the treatment, 1 reschedule is allowed before deposit is forfeited (deposit is forfeited if not rescheduled within 3 months)

Gift Vouchers Available

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Chester Hill, anti wrinkle injections, dermal fillers, lip filler, microdermabrasion, cosmetic tattoo