Question 1

Where can we stimulate collagen and elastin? Who is this suitable for?

Accepted Answer

Areas include:
- Cheeks
- Cheek hollowing
- Lower face
- Temples
- Nasolabial folds
- Neck

Suitable for those experiencing:
- Loss of collagen and elastin
- Loss in firmness
- Volume loss (due to weight loss, overtime, etc)
- Mild sagging
- Lack of hydration in skin

We recommend booking in for an in-person consultation for our Registered Nurse to assess you in person to discuss your best options as individual results and assessments vary.

Question 2

What are the side effects and complications?

Accepted Answer

Swelling, itchiness, and tenderness is expected, especially in the first 2-3 days of treatment, as well as a slight bump at the treatment sites before resolving.  Incidents of inflammatory reactions (erythema, edema, etc) sometimes associated with itching and pain to the touch may occur, and hardening or nodules may appear. These reactions may persist for 7-10 days  (please contact us if this persists for more than 10 days). There is always a risk of bruising, which resolves with time.

A very rare complication is vascular occlusion where filler has entered into an artery or vein, and prevents blood flow and oxygenation to surrounding tissue. This can result in tissue necrosis, stroke, and blindness. This is rare, and occlusions can be reversed and managed with appropriate, timely intervention. Other rare complications include infection, allergic reactions, and granulomas.

Question 3

When will I see results and how long do they last?

Accepted Answer

2 - 3 sessions is recommended for best results. Intervals between sessions range from 4-6 weeks, and 2-3 months depending on assessment. Results can be seen 4-6 weeks after the first session, though best results are usually seen around 3 months post-treatment (studies show results continue to improve over 24 months). Maintenance sessions are recommended every 12-18 months (though individual results vary).

Question 4

What are the pre- and post-care instructions involved?

Accepted Answer

BEFORE your treatment:
- Avoid taking aspirin, NSAIDS, anticoagulant medications, gingko biloba, garlic, flax oil, cod liver oil, vitamin A, vitamin E, and any other essential fatty acids the week before your treatment
- On the day of treatment, DO NOT use make-up, lotions, creams, serums, tanners, or any other products on the areas to be treated
- DO NOT wax, bleach, use depilatory creams, or have electrolysis for 4 weeks
- Avoid any chemical peels, facials, laser, and microdermabrasion for 2 weeks prior to your treatment in the same area
- Avoid prolonged sun exposure for 2 weeks before your treatment for best results (SPF 50+ is always highly recommended at all times during the day)

AFTER your treatment:

- Massage the treatment area firmly 5 times a day, for 5 minutes, for the next 5 days (failure to do so increases your risk of complications such as granulomas and nodules)
- Avoid any heat-inducing activities and rigorous exercise for at least 2 days after treatment (activities including physical strain, headfirst movements, and sports)
- Avoid any other non-surgical treatments (in the same area) and dermal treatments for 2 weeks after treatment (4 weeks for fractional resurfacing)
- Do not apply any make-up for 24 hours and avoid touching the treatment site for the next few hours to reduce infection risk
- No dental procedures 2 weeks after treatment
- Avoid sauna, steam bath, icy temperatures, or UV radiation by the sun for 2 weeks after treatment

Question 5

Clinic Policy

Accepted Answer

• A $50-$100 consult fee/deposit is required for appointments depending on the service. This can be taken out of your treatment total where another $50-$100 consult fee/deposit is required for your next appointment, or it can be left on your file as a holding deposit for subsequent visits
• Your deposit has a 3 month expiry date from the date of transaction, with a maximum of 3 reschedules before being forfeited
 • Reminder SMS and Emails are sent out 48hrs (72hrs for emails) prior to the appointment in case you need to reschedule
• There is a 24hr cancellation period
• If the appointment is cancelled/rescheduled within 24hrs of the appointment or if there is a no-show, the deposit is forfeited, or a $50-$100 cancellation fee will be charged to your card on file
• If you are late to the appointment and are unable to complete the treatment, 1 reschedule is allowed before deposit is forfeited (deposit is forfeited if not rescheduled within 3 months)

Stimulating Collagen

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Chester Hill, anti wrinkle injections, dermal fillers, lip filler, microdermabrasion, cosmetic tattoo